This is my first post in nearly a year and a half.
This was going to be a post about how I was planning to move my web site hosting back to WordPress.com because it is cheaper and more simple. It might have even been a post about how I was going to stop blogging about quilting altogether. However, all of that changed after I got on the phone with Beth from Bluehost.
I poured out my heart to Beth about how I had not posted in over a year, and that I had never really made anything out of my blog. It’s just a vanity site that no one cares about but me. I explained that I felt as if I may have made a mistake when I moved my site from WordPress.com to Bluehost, and that I was considering reversing that action.
Beth listened and offered to go over my products with me to make staying more attractive. I had a bill for over $700.00 looming to cover three years of service with domain renewals, backups and some other services. We started by downgrading my plan to one that would still meet my needs. We eliminated some services I did not need, and Beth applied an additional discount which brought the price to $436.67 for three years with domains renewing on a yearly basis. Comparing that to going back to WordPress.com I was paying only a little more, and saving a lot of inconvenience.
I sought additional reassurance from Beth by asking if I could get a per rate refund on unused time if I changed my mind in the future. She assured me that I could.
I am so rusty with writing on the blog that I am doing this on my iPad using the WordPress app because I can not remember how to access my site on my Mac. That is the first thing I need to brush up on.
Beth is subscribing to my blog because she wants to quilt. Welcome to Beth. Please leave me a comment. And Beth, I am not sure that my survey at the end of the call went right. If not please show your supervisor this blog post.
Bluehost, be it known that Beth is the greatest and deserves the highest rating. She retained a customer today.
Anyone else who subscribes drop me a comment. I could use the encouragement.
Eric Harlan said:
We appreciate the experience you had with our company today. As a value customer, let us know how we can continue to see your online presence succeed. Thank you for recognizing Beth today!!
Wynne Price said:
How wonderful to open my iPad and see a Terri Schurter email! the last post that I saw was the Farmer’s Wife (in January last year) about how pleased you were to be working from the yellow squares through to the green ones. When no further posts appeared I became very worried, and wondered if you had suffered some ill health. I could not find you anywhere on the Internet at that stage, so gave up any idea of seeing how the Farmer’s Wife quilt finally developed. Welcome back Terri. I look forward to reading your new 2020 posts. One thing that has come out of 2020 is that with Covid-19 lockdowns around the world, quilters have plenty to be getting on with!
DeAnn Paul said:
Hi! I wanted you to know that I have checked your blog regularly over the last year and a half as I was tracking your work on the Farmer’s Wife quilt. You were missed.
Wynne Price said:
You were definitely missed. Would love to see the farmers quilt as it is now, please.
Interfacelye said:
, text and illustrations to which